Contents
- How to use this book Print, ebook and screen; who the book is for; what it is not.
Starting out
- 1. What Vasker is Cash book, members and Gift Aid in one organisation.
- 2. Plans Free, Standard (£59 a year) and Plus (£119 a year).
- 3. Create your organisation Sign up, organisation types, and details that matter later.
- 4. Sign in and keep the account safe Passwords, email codes, authenticator apps and passkeys.
- 5. The dashboard and finding your way Menus, shortcuts and switching organisation.
- 6. Team and roles Treasurer, Chair, Secretary, Viewer and Independent examiner.
The cash book
- 7. Accounts, funds and categories Where money sits, why you hold it, and how you label it.
- 8. Recording money in and out Add line, edit, search and export.
- 9. Import a bank CSV Mapping profiles, duplicates and past imports.
- 10. Reconcile and attach receipts Tick the statement and keep evidence on the line.
Members
- 11. The member directory Names, addresses, status and Gift Aid readiness.
- 12. Subscription plans and renewals Plans, bulk renewals and subscription statuses.
- 13. Arrears and payments Overdue lists, recording money and reminders.
Gift Aid
- 14. Gift Aid in Vasker Plus, the 25p rate, and what you can prepare today.
- 15. Declarations Enduring, single and verbal; name, house and postcode.
- 16. Donations Individual, sponsored event, aggregated and GASDS.
- 17. Build and send a claim Validation, statuses, IRmark and Government Gateway.
- 18. Gift Aid Small Donations Scheme Small cash top-ups, caps and collection records.
Funding and year end
- 19. Grant and funding match Score UK listings, then read the official page.
- 20. Income and expenditure The AGM report, prior year and PDF.
- 21. Annual return figures Copy-across helpers for CCEW, OSCR and CCNI.
- 22. Examiner pack, handover and year-end snapshot The three year-end files a treasurer usually needs.
Running Vasker
- 23. Audit log Who changed what, and a CSV for the papers.
- 24. Desktop, phone and the app Browser, PWA, App Store and Google Play.
- 25. Billing Stripe, App Store and Google Play — cancel where you paid.
- 26. Data and privacy Controller, processor, hosting and deletion.
- 27. If something goes wrong Sign-in, store restore, claim validation and PDFs.
- Glossary Words as this book uses them.
- Where to get help Emails, phone and the pages that sit beside this book.
How to use this book
Print, ebook and screen; who the book is for; what it is not.
This is the user manual for Vasker. It explains the screens you will see after you sign in, in the order a new treasurer usually meets them.
Vasker is bookkeeping and Gift Aid software for unpaid volunteer treasurers of UK clubs, charities, parent teacher associations (PTAs), Scout groups and community amateur sports clubs (CASCs). It is sized for people who inherited a spreadsheet, a shoebox of receipts, and a Charities Online login nobody wrote down.
Who this book is for
Read it if you hold the treasurer role this year. You do not need accountancy training. The book uses the words that appear on the screens and in committee minutes: cash book, fund, Gift Aid declaration, arrears, examiner pack, handover.
It is not written for professional bookkeepers, charity finance directors, or organisations outside the United Kingdom.
How to read it
- Start with What Vasker is if you have not created an account yet.
- Jump to the chapter that matches tonight’s job if you already keep the books in Vasker.
- Grey boxes marked Note add context. Teal boxes marked Tip are shortcuts. Warm boxes marked Take care flag rules that are easy to get wrong.
- Numbered lists are the clicks on the screen. Do them in order.
Print, ebook and screen
The same text is published in three forms so you can keep a copy the way you actually work.
- On the web at vasker.co.uk/manual/ — search in the browser, follow links, and use the contents list on a wide screen.
- Print-ready PDF — A4 pages, running headers and page numbers. Use File → Print from the PDF, or print this page after you hide the website chrome. Colour is part of the brand; a black-and-white laser still reads clearly.
- Ebook (EPUB) — reflowable text for a phone, tablet or e-reader. Open it in Apple Books, Google Play Books, or any EPUB reader. Kindle can import an EPUB.
What this book is not
The manual describes the product as it ships in September 2026. Screens may gain a field or a label. If the product and this book disagree, trust the screen and email support@vasker.co.uk.
If you only have twenty minutes
- Create the organisation and add the bank account you actually use.
- Enter one money-in and one money-out line, or import a short bank CSV.
- Invite the chair as a Viewer or Chair so someone else can see the books if you are away.
- When you are ready for subscriptions or Gift Aid, come back to the matching chapter.
Starting out
1 What Vasker is
Cash book, members and Gift Aid in one organisation.
Most small clubs leave Gift Aid unclaimed. Spreadsheets break when the role changes hands. Vasker is the cash book, member list and Gift Aid claim in one place, with a handover pack when the next volunteer takes over.
You create an organisation (your club or charity). Every transaction, member and declaration belongs to that organisation. A second club on Vasker cannot read your records.
What you can do
- Cash book — money in and money out, funds, bank accounts, categories, CSV import, reconcile ticks and receipt attachments.
- Members and subscriptions — a directory, subscription plans, renewals, arrears, payments and reminders (Standard and Plus).
- Gift Aid and GASDS — declarations, donations, claim build, IRmark and (when HMRC recognition clears) Charities Online send (Plus).
- Grant and funding match — score UK government, lottery and local funds against what you need (Standard and Plus).
- Year-end — income and expenditure, annual return figure helpers, examiner ZIP, handover ZIP and a year-end balance snapshot.
What Vasker is not
- Not payroll, PAYE, VAT returns or corporation tax.
- Not a replacement for an accountant or independent examiner.
- Not a bank, and not a live Open Banking feed you can rely on instead of the statement.
- Not a charity you donate to. Record gifts for your club in the cash book.
- Not offline bookkeeping. The cash book needs a connection for live data.
Where you use it
The same product runs in a desktop browser, a phone browser, the installable Progressive Web App, and the Vasker apps on the App Store and Google Play. Layout adapts to a smaller screen. No feature is locked to desktop, though a large CSV is easier on a laptop.
Starting out
2 Plans
Free, Standard (£59 a year) and Plus (£119 a year).
Start on Free. Move up when the club needs members, full reports or Gift Aid. There is no free trial of Standard or Plus — you see the price before you pay.
| Plan | Yearly price | What it is for |
|---|---|---|
| Free | £0 | A starter cash book with one fund, so you can try recording money in and out. |
| Standard | £59 a year | Full books, more than one fund, members, subscriptions, reports, year-end tools and grant matching. |
| Plus | £119 a year | Everything on Standard, plus Gift Aid and GASDS claim tooling and examiner access tooling. |
What each plan includes
Free
- One fund
- Cash book lines, accounts and categories you can manage
- CSV import and export
- Reconcile ticks and receipt attachments
Standard
- Everything on Free
- More than one fund (restricted, designated, endowment)
- Member directory
- Subscription plans, renewals and arrears
- Income and expenditure
- Annual return figures
- Year-end snapshot and handover export
- Grant and funding match
Plus
- Everything on Standard
- Gift Aid declarations, donations and claim build
- GASDS small cash donations
- Examiner pack
- Live sending of claims to HMRC when recognition clears
Starting out
3 Create your organisation
Sign up, organisation types, and details that matter later.
There is no sales call and no setup fee. Open Start free, or go to Sign up at vasker.co.uk/accounts/signup/.
- Enter the organisation name as the committee knows it — the name on the bank statement is a good start.
- Choose the organisation type: Charity, CASC, Unregistered club, PTA, CIO, or Charitable company.
- Enter your email, a username and a password, then confirm the password.
- Choose a plan. Gift Aid submission needs Plus. You can start on Free and change later.
- Tick that you agree to the Terms, Privacy Policy and Data processing addendum. Your organisation is the controller of member and donor records.
- Optionally tick product updates.
- Complete the security check (Cloudflare Turnstile) and choose Create organisation.
You land on a welcome checklist: add a bank account, enter a transaction or import a CSV, add members when you are ready, and open Gift Aid on Plus when you need a claim.
Organisation details that matter later
You can fill these after signup. Keep them accurate before you build a Gift Aid claim.
- HMRC Charities reference (CHARID)
- Regulator: Charity Commission for England and Wales (CCEW), OSCR, CCNI, or Other
- Charity number and, if you have one, Companies House number
- Address and postcode
- Authorised official forename, surname, postcode and phone — the person HMRC expects on a claim
- Financial year-end day and month (the default is 31 March)
- Accounting basis: receipts and payments, or accruals
Starting out
4 Sign in and keep the account safe
Passwords, email codes, authenticator apps and passkeys.
Sign in
- Open Sign in at vasker.co.uk.
- Enter your username and password.
- Complete the security check.
- Enter the two-factor code. By default Vasker emails a 6-digit code. If you added an authenticator app or a passkey under Account → Security, choose that method instead.
Email codes expire after 10 minutes. Use Send a new code if you need another. Check spam if nothing arrives, and confirm the email on Account → Profile is still right.
Reset or change a password
On Sign in, choose Forgot password?, enter your email, and follow the link. Choose a new password, then sign in again.
While signed in, open Account → Security, then Change your password. Enter the current password and the new one.
Profile
Account → Profile is your first name, last name and email. Keep a working email so password resets and two-factor codes reach you.
Authenticator app
- Open Account → Security.
- Choose Set up authenticator app.
- Scan the QR code in Google Authenticator, Microsoft Authenticator, 1Password or similar — or type the key.
- Confirm with a 6-digit code from the app.
- At the next sign-in, choose Authenticator instead of email.
Passkeys
A passkey uses the fingerprint, face or device PIN you already have. Under Passkeys, name the device and choose Add passkey, then follow the browser prompts. Remove or rename passkeys on the same page. At sign-in choose Passkey if one is enrolled.
Sign out
Account → Sign out. Use this on a shared hall laptop or a committee tablet.
Starting out
5 The dashboard and finding your way
Menus, shortcuts and switching organisation.
The dashboard shows your role, recent audit activity, and shortcuts. Shortcuts include Cash book, Add transaction, Import bank CSV, Members, Grant and funding match, Income & expenditure, Audit, Team, Billing, Profile and Switch organisation.
Finding your way
- Cash book
- The ledger of money in and out.
- Members
- Club membership directory, plans, renewals and arrears.
- Gift Aid
- Declarations, donations and claims (Plus).
- Funding
- Grant and funding match (Standard and Plus).
- Reports
- Income & expenditure, annual return figures, examiner pack, handover export, year-end snapshot.
- Audit
- Who changed what, with a CSV export.
- Account
- Profile, Security, Billing, Team, Switch organisation, Sign out.
More than one organisation
Account → Switch organisation lists every club you belong to. The active organisation controls which books you see. The name in the header is the club you are working in now.
Starting out
6 Team and roles
Treasurer, Chair, Secretary, Viewer and Independent examiner.
Open Account → Team, or Team from the dashboard. Invite the people who need to see the books — not every club member.
Roles
| Role | What they can do |
|---|---|
| Treasurer | Write records (subject to plan). Manage the team and billing. You cannot remove the last Treasurer. |
| Chair | Write records. Manage the team and billing. |
| Secretary | Write books and members where the plan allows. Cannot invite people or change roles. |
| Viewer | Read-only. Useful for a committee officer who should see figures but not edit them. |
| Independent examiner | Read-only year-end access. They can review books and download packs without changing records. |
Invite someone
- Open Team as Treasurer or Chair.
- Choose Invite.
- Enter their email and choose a role.
- Send the invite. They receive a link.
- They open the link. New users set a password; existing Vasker users sign in. Accepting joins them with the invited role.
Resend a pending invite from the same Team list. Change a role from the person’s row. Remove a membership the same way — you cannot remove yourself.
The cash book
7 Accounts, funds and categories
Where money sits, why you hold it, and how you label it.
Open Cash book from the main menu. The page is meant to feel like a spreadsheet: money in is positive, money out is negative. Account balances sit at the top as chips.
Accounts — where the money sits
Open Cash book → Accounts. Create an account for each place money actually lives.
| Type | Typical use |
|---|---|
| Current account | The everyday bank account. |
| Savings | A deposit or reserve account. |
| Cash | Notes and coins you bank later. |
| Petty cash | A float for small hall expenses. |
| PayPal | A PayPal balance you treat as its own pot. |
| Card | A club debit or credit card. |
You can store the last four digits of the sort code and account number so the examiner can match the statement without you typing the full numbers into Vasker. Set an opening balance from the statement on the day you start.
Funds — why the money is held
Open Cash book → Funds. A default General fund is created for you. Free includes one fund. Standard and Plus let you add more.
| Type | Meaning in plain English |
|---|---|
| Unrestricted | The committee can spend it on the general work of the club. |
| Restricted | A donor or grant said what it is for. Keep it on its own fund. |
| Endowment | Capital you hold and usually do not spend as everyday cash. |
| Designated | The committee has earmarked it, but it is still unrestricted in law. |
Categories
Open Cash book → Categories. Categories are income and expense labels. Many defaults are seeded, for example Membership subscriptions, Donations, Fundraising events, Grants, Venue hire and Insurance.
A category can carry an annual return heading used by the Charity Commission, OSCR and CCNI helper packs. Assign the right heading when you create or edit a category so you are not remapping at year end. Extra headings such as Legacies or Governance costs fill CCNI and larger-return lines.
The cash book
8 Recording money in and out
Add line, edit, search and export.
Add a line
- Open Cash book → Add line, or Add transaction from the dashboard.
- Set the date the money moved — the bank date, not the day you type it.
- Choose Money in or Money out.
- Enter a positive amount. Direction already says which way it goes.
- Choose the account and the fund. Restricted money belongs on a restricted fund.
- Choose a category so reports and annual return lines stay useful.
- Add a description the next treasurer will understand in two years.
- Add payee or payer, and a reference if the statement has one.
- Save.
Open a line from the cash book to edit it. Search and filters cover description, payee, account, fund and reconciled status.
Export
Cash book → Export downloads transactions.csv for a spreadsheet, an examiner who prefers CSV, or your own archive.
The cash book
9 Import a bank CSV
Mapping profiles, duplicates and past imports.
Every bank exports CSV differently. Open Cash book → Import CSV, or Import bank CSV from the dashboard.
- Download a CSV from your bank for the period you want.
- Open Import CSV and upload the file.
- Choose a mapping profile. Built-in profiles include Generic UK CSV and High street in/out.
- Review the rows Vasker read.
- If the import finds possible duplicates, skip them unless you are sure the bank really charged twice.
- Confirm the import.
- Open Past imports if you need to see what a batch brought in.
Duplicates are hashed from account, date, amount and a normalised description. Banks do produce genuine duplicates — the screen lets you override a skip when that happens.
The cash book
10 Reconcile and attach receipts
Tick the statement and keep evidence on the line.
Reconcile the bank
On the cash book, tick transactions that match the statement. You can also open the reconcile view for unreconciled items and the book balance. Work down the statement. Tick as you clear each line.
Each transaction shows a reconcile status. Filter the list by reconciled or unreconciled when you only want the leftover.
Receipts
- Open the transaction from the cash book.
- Upload the receipt attachment on the detail page.
- Keep the file with the matching line so the examiner and the next treasurer can find it.
Members
11 The member directory
Names, addresses, status and Gift Aid readiness.
Members sits on Standard and Plus. Open Members from the main menu. Search by name. Open a person to view or edit the record and any linked Gift Aid declaration.
Add a member
- Open Members and add a new member.
- Enter first name, last name, and contact details you actually use.
- Add address line, town and postcode if you will claim Gift Aid on their gifts.
- Set member type (the default is Member), joined date and status.
- Save.
Status
| Status | When to use it |
|---|---|
| Active | They are current. Renewals can be generated for them. |
| Lapsed | They have not paid and you have not yet marked them Left. |
| Left | They should no longer renew. |
| Deceased | Stop renewals. Keep the historic record. |
Members
12 Subscription plans and renewals
Plans, bulk renewals and subscription statuses.
Create a subscription plan
- Open Members → Plans.
- Create a plan with a name the committee will recognise, for example Adult member or Junior.
- Set the amount and frequency: Annual, Monthly, Termly or One-off.
- Link a fund and a category so payments post to the right place in the books.
- Save. Leave the plan active while you still use it.
Generate renewals
- Open Members → Renewals.
- Choose the plan and the period.
- Generate subscriptions in bulk for members on that plan.
- Check the list. Status starts as Due.
Subscription statuses you will see:
- Due — nothing received yet.
- Part paid — some of the amount has arrived.
- Paid — the amount due is covered.
- Waived — the committee agreed not to collect.
- Written off — you have given up collecting the balance.
Members
13 Arrears and payments
Overdue lists, recording money and reminders.
See who is overdue
Open Members → Arrears. From there you can record a payment or send an email reminder before the AGM or a renewal deadline.
Record a membership payment
- Open Members → Record payment, or record from Arrears.
- Choose the member, amount, date and method.
- Method options are Cash, Bank transfer, Card, GoCardless, Stripe, Cheque or Other.
- Tick to create a matching cash-book line if the money should hit the books now.
- Save. The subscription status updates from the amount paid.
Reminders
From Arrears, choose the overdue subscription and send the email reminder. Use it as a gentle chase, not a final demand, unless the committee has agreed stronger wording outside Vasker.
Gift Aid
14 Gift Aid in Vasker
Plus, the 25p rate, and what you can prepare today.
Open Gift Aid in the main navigation. The home page shows how many donations are not yet claimed, with links to Donations, Declarations, Claims and Build claim.
Over half of registered charities claim no Gift Aid. A typical small club leaving a few thousand pounds of donations unclaimed is walking away from several hundred pounds a year. That is a planning illustration, not a promise for your club. Run the free Gift Aid gap calculator if you want a rough figure before you collect declarations.
What Plus covers
- Enduring, single and verbal declarations
- Individual, sponsored-event, aggregated and GASDS small donations
- Claim build with validation
- IRmark on a prepared claim
- Retention of request and response XML as dispute evidence
- Live send when HMRC recognition is granted
Gift Aid
15 Declarations
Enduring, single and verbal; name, house and postcode.
Open Gift Aid → Declarations → new, or start from the member’s record.
- Choose Enduring for regular givers, Single donation for one gift, or Verbal only when that is how the declaration was given and recorded.
- Enter donor name and address. House number or name and postcode are required.
- Set the date given, valid from, and valid to if it ends.
- Confirm they are a UK taxpayer who wants you to claim Gift Aid.
- Optionally upload evidence — a scan of the paper form or a signed PDF.
- Save.
Address rules that catch people out
- Use the house number or name the donor would put on a form, plus the postcode.
- For British Forces Post Office addresses, put the BFPO number in the house field (for example 59 BFPO 8) and use the equivalent BF-series postcode, not “BFPO n”.
- An optional title field accepts one to four letters with no spaces or full stops.
Cancel a declaration
Declarations can be cancelled with a reason and a cancel date so they no longer apply to future gifts. Keep the historic record. HMRC expects Gift Aid records to be kept for at least six years.
Gift Aid
16 Donations
Individual, sponsored event, aggregated and GASDS.
- Open Gift Aid → Donations → new.
- Enter the date and amount.
- Choose the donation type.
- Mark whether it is Gift Aid eligible.
- Link the member and declaration where required.
- Optionally link the matching cash-book transaction.
- Save.
| Type | Use it for |
|---|---|
| Individual | A named gift with a declaration. |
| Sponsored event | Sponsor money. Enter the event name. Keep sponsor details aligned with HMRC sponsored-event rules. |
| Aggregated | Grouped gifts under HMRC aggregation rules. |
| Small donation (GASDS) | Qualifying small cash without a named declaration. Keep collection records. |
The Gift Aid home page highlights pending unclaimed donations ready to include when you build a claim.
Gift Aid
17 Build and send a claim
Validation, statuses, IRmark and Government Gateway.
Build a claim
- Open Gift Aid → Build claim.
- Choose the claim period.
- Optionally include a GASDS top-up for the same period.
- Review every validation issue the screen lists. Fix them before you continue.
- Create the claim.
- Open the claim to see lines, totals and the IRmark.
Statuses
| Status | Meaning |
|---|---|
| Draft | Still being assembled. |
| Ready to submit | Validation passed. Waiting for send. |
| Submitted | Sent to the gateway. |
| Polling HMRC | Waiting for HMRC’s response. |
| Accepted | HMRC accepted the payload. |
| Rejected | HMRC rejected it. Read the error and fix. |
| Error | Something failed in send or poll. |
What validation often blocks
- Missing or inactive declarations
- Incomplete donor addresses
- Ineligible donation types
- GASDS rule problems
- Incomplete organisation or authorised official details
Submit to HMRC
Open a Ready claim and choose submit. Enter your Government Gateway Sender ID and password for that request only. Vasker does not store the password.
Only the treasurer or chair can send a claim. Vasker never sends claims automatically. Your organisation remains the claimant and must check the figures.
IRmark and evidence
An IRmark is a checksum HMRC uses to identify the claim payload. After a claim is prepared or submitted, the IRmark appears on the claim so you can match acknowledgements.
Request and response XML can be retained inside your organisation as dispute evidence if HMRC later queries the claim.
Gift Aid
18 Gift Aid Small Donations Scheme
Small cash top-ups, caps and collection records.
The Gift Aid Small Donations Scheme is a top-up on qualifying small cash donations where you do not have an individual declaration, subject to HMRC rules and caps. It does not replace declarations for named regular gifts.
In Vasker
- Keep a collection record: event, date, cash totals.
- Create a donation with type Small donation (GASDS).
- When you build a claim, optionally include a GASDS top-up for the period.
- Fix any GASDS validation the build screen lists before the claim is Ready.
Funding and year end
19 Grant and funding match
Score UK listings, then read the official page.
Open Funding after you sign in. Tell Vasker what you need money for. It scores UK government grants, lottery programmes and local funds from a catalogue it refreshes each week (Find a Grant, GOV.UK, Lottery Good Causes, the National Lottery Community Fund, and foundation websites).
You get a match score, how to apply, and application tips. There is no free trial of this tool.
- Open Funding. Treasurer, chair or secretary can run a new search. Others can still open past results.
- Check the prefilled organisation name, type, charity number, town and postcode. Change anything that is wrong.
- Describe the cause, who benefits, the project, the amount sought and when you need it.
- Choose Find matches.
- Open a match to read the score, gaps, how to apply and tips.
- Follow the official page before you start an application.
Funding and year end
20 Income and expenditure
The AGM report, prior year and PDF.
- Open Reports → Income & expenditure, or the same link from Cash book reports.
- Set the period.
- Read income, expenditure and net, split by category and by fund.
- Use the prior-year comparison when trustees want movement, not just this year’s totals.
- Download the PDF from Reports when you need a file.
If the PDF engine is unavailable, Vasker falls back to HTML. Try again, or use the on-screen report and the handover or examiner exports. Email support@vasker.co.uk if it keeps failing.
Funding and year end
21 Annual return figures
Copy-across helpers for CCEW, OSCR and CCNI.
Open Reports → Annual return figures. Set the period and pick the pack that matches the portal you file in:
- Charity Commission for England and Wales
- OSCR (Scotland)
- CCNI (Northern Ireland)
Lines the books do not split — for example CCNI legacies or governance — show as zero for you to fill from the accounts if they apply. Extra category headings you assigned during the year feed those packs.
Funding and year end
22 Examiner pack, handover and year-end snapshot
The three year-end files a treasurer usually needs.
Independent examiner pack
Open Reports → Examiner pack. Download the ZIP. It includes transactions, fund analysis, bank balances, arrears and an income and expenditure PDF so the examiner has one bundle.
Invite the examiner with the Independent examiner role if they should log in and look around without changing records. Examiner tooling sits on Plus.
Treasurer handover
When your term ends, open Reports → Handover export and download the ZIP. It includes the full cash book export, members, Gift Aid declarations and claims, plus a README.
- Remove leavers from Team after the new treasurer can sign in.
- Pass bank signatory changes outside Vasker — the bank will not read this ZIP.
- Tell the next treasurer where the Government Gateway login lives. Do not store that password in Vasker.
Year-end snapshot
- Finish reconciliations and reviews for the year.
- Open Reports → Year-end snapshot as a write role (not Viewer or Independent examiner).
- Set the year-end date and snapshot the closing fund and account balances.
- Read the closing list Vasker shows. History is kept; reports stay date-filtered.
Running Vasker
23 Audit log
Who changed what, and a CSV for the papers.
Open Audit from the main navigation. Each row is who did what, and to which object. Open an item to see before and after. Export from the list when an examiner or the committee wants a file.
The dashboard also shows recent audit activity so a chair can see that the books are being used.
Running Vasker
24 Desktop, phone and the app
Browser, PWA, App Store and Google Play.
App Store and Google Play
The Vasker iPhone, iPad and Android apps are a native treasurer client for the same cash book, members, Gift Aid and reports. Bundle ID is co.uk.vasker.app. Sign in with the same account you use on the website.
Install the Progressive Web App
- iPhone or iPad — use the App Store, or open Vasker in Safari, tap Share, then Add to Home Screen.
- Android — use Google Play, or open Vasker in Chrome and accept Install Vasker, or use Install app in the navigation.
- Windows, Mac, Chromebook or Linux — open Vasker in Chrome or Edge and use Install app, or the desktop install prompt. On Mac Safari, use the browser’s add-to-dock option when it appears.
Not now on the install prompt hides it for about 30 days. Install app in the navigation still works. Installed Vasker opens in its own window without the full browser chrome. Shortcuts include Cash book, Members and the Gift Aid calculator.
Offline
Some cached pages may still open. You will see an offline screen explaining that the cash book needs a connection. Reconnect and tap Try again.
Running Vasker
25 Billing
Stripe, App Store and Google Play — cancel where you paid.
A card payment on the website does not cancel an App Store or Google Play subscription. The stores cannot cancel a Stripe subscription for you. If you are not sure which method you are on, email sales@vasker.co.uk with the organisation name.
Website (Stripe)
- Sign in as Treasurer or Chair.
- Open Billing at vasker.co.uk/app/billing/.
- Choose Subscribe to Standard or Subscribe to Plus. If you already pay by card you can switch between those plans on the same page.
- Complete Stripe Checkout. The plan updates when Stripe confirms the payment.
- Open Manage billing in Stripe to update the card, download invoices, or cancel at the end of the current year. You can also use the Stripe customer portal link from that page.
If you see “Ask a treasurer or chair to change this organisation’s plan,” ask one of them. If the organisation is on an Admin Gift, card checkout is not used while the gift is on.
iPhone and iPad (App Store)
- Open the Vasker app from the App Store, not the website in Safari.
- Sign in as Treasurer or Chair.
- Open More, then Subscribe to Standard or Subscribe to Plus.
- Confirm with Apple (Face ID, Touch ID or your Apple ID password).
- Wait until Vasker shows the plan. If the paywall stays up, tap Restore purchases.
Apple renews yearly until you cancel. Cancel at least 24 hours before the next renewal if you do not want to be charged again. On the device: Settings → your name → Subscriptions → Vasker. Or open apps.apple.com/account/subscriptions on a device signed in with the same Apple ID.
Vasker cannot cancel an App Store subscription from Billing on the website, from Stripe, or by email.
Android (Google Play)
- Open the Vasker app from Google Play, not Chrome on the website.
- Sign in as Treasurer or Chair.
- Open More, then Subscribe to Standard or Subscribe to Plus.
- Confirm in Google Play.
- If the plan does not update, tap Restore purchases on the paywall.
Cancel in the Play Store: profile icon → Payments & subscriptions → Subscriptions → Vasker, or play.google.com/store/account/subscriptions with the same Google account. Vasker cannot cancel a Play subscription from the website.
If you stop paying
Your data is not deleted the same day. You keep read access for a grace period so you can export a handover pack, income and expenditure figures, and Gift Aid records. After the grace period, inactive accounts may be archived and later deleted. Export before you leave, or email hello@vasker.co.uk if you want deletion sooner.
Running Vasker
26 Data and privacy
Controller, processor, hosting and deletion.
Who operates Vasker
Tweed Tyne Technologies Ltd, a private limited company registered in Scotland, company number SC874131. ICO registration ZC184042. Details and a Companies House link are on Who we are.
What is held
Depending on what you use: organisation details, cash-book transactions, member names and addresses, Gift Aid declarations, donation records, uploaded receipts, and officer login details. Government Gateway passwords are not stored.
Member, donor, authorised-official and Gift Aid XML personal data is encrypted at rest. Postgres row-level security isolates every tenant table by organisation.
Where it is hosted
Production application data is hosted in the EEA on Railway (EU-region workloads): application hosting, managed PostgreSQL, Redis and media storage. Encrypted offsite backups go to IDrive e2 in London. Connections use HTTPS.
Your rights and deletion
You remain responsible for a lawful basis to hold member and donor data. Individuals keep their UK GDPR rights. Email hello@vasker.co.uk for controller requests about Vasker’s own processing, or to ask for deletion. Export a handover pack first if the next treasurer needs history.
Read Security and compliance, the Privacy policy, Terms of service and the Data processing addendum under Policies on the website.
Running Vasker
27 If something goes wrong
Sign-in, store restore, claim validation and PDFs.
I did not get a password reset or 2FA email
- Check spam and that Account → Profile has the right address.
- Request the email again. Codes expire after 10 minutes.
- If it still does not arrive, email hello@vasker.co.uk from an address we can match to the organisation.
Apple or Google charged me and Vasker still shows Free
Open More → Subscribe and tap Restore purchases, signed into the same store account and the same Vasker organisation. Then email sales@vasker.co.uk with the organisation name and the store transaction or Play order number.
Build claim lists issues
Work down the list on the screen. The usual fixes are a missing postcode, a cancelled declaration, a donation marked ineligible, or a blank authorised official on the organisation.
The income and expenditure PDF failed
Try again. Use the on-screen report or the handover and examiner exports. Contact support@vasker.co.uk if it keeps failing.
Report a bug
Email hello@vasker.co.uk with what you were doing (desktop, mobile or installed app), what you expected, and what happened. A screenshot helps for layout issues.
Glossary
Words as this book uses them.
Short definitions as this book uses them. Regulator and HMRC meanings can be stricter — check current guidance when a claim depends on the word.
- Account
- Where money sits: bank, cash, PayPal, card. Not the same as a fund.
- Annual return figures
- Copy-across totals for Charity Commission, OSCR or CCNI portals. Vasker does not file the return.
- Arrears
- Subscriptions that are overdue.
- Authorised official
- The person HMRC expects on a Gift Aid claim for the organisation.
- CASC
- Community amateur sports club.
- Cash book
- The organisation’s ledger of money in and money out.
- Category
- An income or expense label. Can carry an annual return heading.
- CHARID
- HMRC Charities reference for the organisation.
- Declaration
- A donor’s Gift Aid declaration: enduring, single or verbal.
- Designated fund
- Money the committee has earmarked. Still unrestricted in law.
- Examiner pack
- A ZIP of transactions, funds, bank balances, arrears and an income and expenditure PDF for the independent examiner.
- Fund
- Why money is held: unrestricted, restricted, endowment or designated.
- GASDS
- Gift Aid Small Donations Scheme — a top-up on qualifying small cash gifts without named declarations, subject to HMRC rules and caps.
- Gift Aid
- Basic-rate tax relief a charity or CASC can claim on eligible gifts from UK taxpayers. Treat 25p in the pound as the current rate and check live HMRC guidance.
- Handover export
- A ZIP of the cash book, members, Gift Aid declarations and claims, plus a README for the next treasurer.
- Independent examiner
- The person who checks small-charity accounts. In Vasker this is also a read-only role.
- IRmark
- A checksum HMRC uses to identify a Gift Aid claim payload.
- Members
- The club membership directory. Different from Team.
- Organisation
- Your club or charity on Vasker. All records belong to it.
- Plus
- The £119 a year plan with Gift Aid, GASDS and examiner tooling.
- Restricted fund
- Money that must be used for a stated purpose.
- Standard
- The £59 a year plan with full books, members, reports and funding match.
- Team
- People who can sign in to Vasker.
- Year-end snapshot
- A record of closing fund and account balances. It does not rewrite opening balances.
Where to get help
Emails, phone and the pages that sit beside this book.
Product questions, data requests or a treasurer handover: hello@vasker.co.uk or support@vasker.co.uk.
Billing questions: sales@vasker.co.uk.
Phone: 0131 2100 411.
Public site: vasker.co.uk. Support centre: vasker.co.uk/support/.
Other pages worth keeping
- Gift Aid gap calculator — a rough estimate, no account required.
- Treasurer guides — longer articles on sports clubs, PTAs, Scout groups, CASCs, churches, GASDS and year-end.
- Who we are — operator identity and HMRC recognition status.
- Security and compliance, Terms, Privacy and Data processing addendum.
© Tweed Tyne Technologies Ltd. Vasker is a trading name. Company number SC874131. ICO ZC184042.
Edition date 20 September 2026. Printed copies and ebooks may be shared with your committee and examiner. Do not scrape this book into another product.